Privacy Policy

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Epic Tails Charters

Effective Date: January 2026

Epic Tails Charters respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using this website, you consent to the practices described in this policy.

We may collect the following types of information:

Personal Information

• Name
   
• Email address
   
• Phone number
   
• Booking or inquiry details
   
• Any information you voluntarily provide through contact forms or booking requests
   

Non-Personal Information

• Browser type
   
• Device information
   
• IP address
   
• Pages visited and time spent on the site
   
• Referring website or search terms
   

This information is collected to improve website functionality, customer experience, and service delivery.

We use collected information to:

• Respond to inquiries and booking requests
   
• Provide charter services and accommodations
   
• Communicate trip details, confirmations, or updates
   
• Improve our website and services
   
• Maintain internal records
   
• Meet legal or regulatory requirements
   

We do not sell, rent, or trade your personal information.

We may share personal information only when:

• Required to complete a booking or provide services
   
• Required by law, regulation, or legal process
   
• Necessary to protect the safety, rights, or property of Epic Tails Charters, our guests, or others
   

Any third parties we work with are required to maintain confidentiality and protect your information.

We take reasonable technical and organizational measures to protect your personal information from:

• Unauthorized access
   
• Disclosure
   
• Alteration
   
• Loss or misuse
   

While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to safeguard your data.

Our website may use cookies or similar technologies to:

• Enhance user experience
   
• Analyze site traffic and performance
   
• Improve content and navigation
   

You may choose to disable cookies through your browser settings, though some features of the site may not function properly.

Our website may contain links to third-party websites. Epic Tails Charters is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.

You may request access to, correction of, or deletion of your personal information by contacting us directly. We will respond within a reasonable timeframe, subject to legal obligations.

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Epic Tails Charters reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Epic Tails Charters
📧 epictails@outlook.com
📍 Winter Harbour, British Columbia, Canada